virus removal • spyware / adware clean-up •  software updates • hardware upgrades • web site design

on-site service • new systems • parts sales • used systems • printer service • internet sales • networking

Help Me!
Welcome to our remote help desk!

Follow the instructions below to download a very small program that will allow us temporary access to your computer via the internet so that we can help you just as if we were sitting right there beside you!
You will need to click a link following these instructions to download the file - when you do so, you will probably see a box like the one below.  Please click RUN.

Now the file will download and you will probably see another box appear - similar to this one:

Again, click RUN.   The program will appear.

Please wait for further instructions from the technician on the phone.

That's all there is to it!  Now click HERE to run the program.